Foundational Skills in Sales
Foundational Skills in Sales
Non-Credit | Self-Directed | Free
Non-Credit | Self-Directed | Free
Throughout this course, you will apply what you learn and get feedback on real-world tasks. You will have the opportunity to complete activities that you are likely to encounter in work and better prepare for your success.
Overview : Foundation Skills in Sales
This course focuses on three areas: Understanding Your Customer, Understanding Your Product, and Building Great Customer Relationships.
Overview : Foundation Skills in Sales
This course focuses on three areas: Understanding Your Customer, Understanding Your Product, and Building Great Customer Relationships.
Introduction
Get acquainted with our learner platform: SkillStack.
Introduction
Get acquainted with our learner platform: SkillStack.
Module 1 : Understanding Your Product
What You Will Learn:
In this activity, you'll learn how to describe the difference between features and benefits, and when to use each to sell a product or service.
Why It's Important:
Features and benefits can often be confused and knowing the difference will allow you to use each to better connect with your customer.
Module 1 : Understanding Your Product
What You Will Learn:
In this activity, you'll learn how to describe the difference between features and benefits, and when to use each to sell a product or service.
Why It's Important:
Features and benefits can often be confused and knowing the difference will allow you to use each to better connect with your customer.
Module 2 : Understanding Your Customer
What You Will Learn
In this activity, you'll learn how to identify different target customer groups.
Why It's Important
Not all customers are the same, and grouping them by similar characteristics will help you pivot for each group, given their unique needs and motivations.
Module 2 : Understanding Your Customer
What You Will Learn
In this activity, you'll learn how to identify different target customer groups.
Why It's Important
Not all customers are the same, and grouping them by similar characteristics will help you pivot for each group, given their unique needs and motivations.
Module 3 : Building Great Customer Relationships
What You Will Learn
In this activity, you'll learn how to build rapport (trust and confidence) with customers and grow the relationship over time.
Why It's Important
In order to find and keep customers, you must build a relationship with them so that they feel they are valued and understood.
Module 3 : Building Great Customer Relationships
What You Will Learn
In this activity, you'll learn how to build rapport (trust and confidence) with customers and grow the relationship over time.
Why It's Important
In order to find and keep customers, you must build a relationship with them so that they feel they are valued and understood.
Course Information
Course Availability: May 16 - June 6
Cost: Free
Modules: 3 with platform introduction
Duration: 2-4 hours per module
Upon Completion of Course: Certificate of Completion (not included with beta test)
Course Information
Course Availability:
May 16 - June 10
Cost: Free
Modules:
3 with platform introduction
Duration:
2-4 hours per module
Upon Completion of Course:
Skill Development
Ready to get started?
Start the course or get in touch with us for any questions.